Passenger´s rights
Passenger´s rights
Navigating Flight Compensation Rights: Get the Money You Deserve with Expert Legal Help
Flying within the EU or with an EU-based airline comes with certain rights and protections, especially in the event of flight disruptions like delays, cancellations, or denied boarding. EU Regulation 261/2004 outlines your entitlement to compensation, and at Aireclaim, we specialize in ensuring that you receive the compensation you are legally owed. Navigating the complex legal landscape can be daunting, but our experienced legal team is here to guide you every step of the way, handling all the paperwork, disputes with airlines, and ensuring you receive the maximum compensation available
Why You Deserve Compensation Under EU261/2004
When your flight is disrupted, the law is on your side. EU Regulation 261/2004 protects air passengers like you, ensuring you’re compensated for delays, cancellations, and even denied boarding—if you meet the legal criteria. We’re here to make sure you don’t miss out on your rights.
Your Legal Entitlements: What You’re Owed Under EU261/2004
Whether your flight was delayed, canceled, or you were denied boarding, the law provides clear compensation thresholds depending on the distance of your flight and the duration of the disruption. Here’s what you could be entitled to:
1. Flight Delays: Compensation for Long Delays
If your flight is delayed by more than 3 hours, you’re legally entitled to compensation. The amount depends on the flight’s distance:
- Up to 1,500 km: €250
- 1,500 to 3,500 km: €400
- More than 3,500 km: €600
Important: Delays are only compensable if the delay exceeds 3 hours and is not due to extraordinary circumstances, such as extreme weather. But rest assured, technical failures and airline-related issues are not considered extraordinary, and you should be compensated. Our team will carefully assess your case to determine whether you qualify for compensation based on the specifics of your delay, including any exceptions that might apply.
2. Flight Cancellations: Know Your Rights
If your flight is canceled and you were not informed at least 14 days before departure, you’re entitled to compensation. The amount depends on the distance of the flight:
- Up to 1,500 km: €250
- 1,500 to 3,500 km: €400
- More than 3,500 km: €600
Additionally, you may also be entitled to meals, accommodation, and alternative travel arrangements if the airline is at fault. If the cancellation is made less than 14 days before departure, compensation is guaranteed unless the cancellation was due to extraordinary circumstances, such as severe weather or natural disasters.
3. Denied Boarding: Get Compensated for Overbooking
Overbooking is a common reason passengers are denied boarding, but if this happens to you, you have rights. If you’re denied boarding involuntarily, compensation is based on the flight distance and the delay to your final destination:
- Up to 1,500 km: €250
- 1,500 to 3,500 km: €400
- More than 3,500 km: €600
In addition to compensation, you may also be entitled to reimbursement for any extra expenses caused by being denied boarding. This also applies if the denial was due to the airline’s fault, such as overbooking.
4. Extraordinary Circumstances: Understanding the Limitations
Airlines are not required to compensate passengers for disruptions caused by extraordinary circumstances, such as severe weather, natural disasters, or air traffic control strikes. However, airline errors (e.g., technical failures) are not considered extraordinary, meaning you may still be entitled to compensation. Our team at Aireclaim specializes in challenging airline claims of extraordinary circumstances, ensuring that they don’t evade their responsibility to compensate you.